Privacy Policy — Shukur Solutions

Effective from: 9/11/2026

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Key points

1. We collect contact, billing, and service-address information to provide and manage our services.

2. We collect payment information only when you pay for services.

3. We don’t sell or share your personal information for targeted advertising.

4. Wix hosts this website and helps us operate it.

5. You can contact us about your information at techguy@shukursolutions.com.

 

1. Who we are

Shukur Solutions, based in Philadelphia, Pennsylvania, operates this website and provides its services in the United States.

This policy explains what personal information we collect, how we use it, when we share it, and the choices available to you.

In short: This policy applies to information collected through our website and in connection with our services.

 

2. Information we collect

2.1 Information you provide

We may collect your name, phone number, email address, billing address, and service address.

We may also collect information you provide when you contact us, request services, communicate with us, or complete a form.

 

2.2 Payment information

When you pay for services, payment information is processed through the payment service available at checkout or through our payment arrangements. We do not use payment information for purposes unrelated to processing and managing your payment.

 

2.3 Information collected automatically

The website may collect basic technical information, such as your IP address, browser type, device information, security information, and information about how you use the website. Wix may use essential cookies for security, sessions, stability, and performance.

In short: We collect information you give us, payment details needed to process payments, and limited technical information needed to operate and protect the website.

 

3. Why we use your information

We use personal information to:

1. Respond to questions and service requests.

2. Provide, schedule, and manage services.

3. Process payments and maintain business records.

4. Communicate with you about services, appointments, billing, and support.

5. Protect the website, prevent fraud, and address security problems.

6. Meet legal, tax, accounting, and other business obligations.

7. Improve the website and our services.

We do not use your information for automated decisions that produce legal or similarly significant effects.

In short: We use your information to communicate with you, provide services, process payments, protect our business, and meet our legal obligations.

 

4. How we share your information

We may share personal information with service providers that help us operate our website, communicate with customers, process payments, provide services, maintain records, or protect our systems.

The website is built and hosted on Wix.com. Wix may process information through its infrastructure and service providers. You can learn more from Wix’s maintained list of subprocessors:
https://support.wix.com/en/article/list-of-wixs-sub-processors

We may also share information when reasonably necessary to comply with law, respond to legal requests, protect rights and safety, investigate fraud, or support a business transfer.

We do not sell your personal information or share it for targeted advertising.

In short: We share information only as needed to operate the business, process payments, provide services, comply with law, and protect people and systems.

 

5. Where we store and process information

Your information may be stored and processed by Wix and other service providers in the United States or other locations where those providers operate.

We take reasonable steps to use service providers that are expected to protect personal information appropriately.

In short: Your information may be handled in locations outside Pennsylvania, including locations used by Wix and our service providers.

 

6. Cookies and similar technologies

This website may use essential cookies for security, sessions, stability, and performance. Cookies may help the website function, remember settings, and identify security issues.

You can control or delete cookies through your browser settings. Disabling cookies may affect some website features.

In short: We use essential cookies to help the website work and stay secure. We do not use cookies for targeted advertising based on the information provided to us.

 

7. How we communicate with you

We may contact you by email, phone, or text message about service requests, appointments, payments, invoices, customer support, or other business communications.

You may ask us not to send promotional communications. Service, billing, and account-related messages may still be sent when necessary.

In short: You can opt out of promotional messages, but we may still contact you about services, payments, or important account matters.

 

8. Your privacy choices

Depending on where you live, you may have rights to:

1. Ask what personal information we have about you.

2. Request corrections to inaccurate information.

3. Request deletion of information, subject to legal and business exceptions.

4. Request a copy of certain information.

5. Object to or limit certain uses of your information.

6. Withdraw consent where processing is based on consent.

To make a request, email techguy@shukursolutions.com. We may need to verify your identity before completing a request.

We will not discriminate against you for exercising privacy rights.

In short: Contact us by email if you want to ask about, correct, or request deletion of your information.

 

9. How long we keep information

We keep personal information for as long as reasonably necessary to provide services, communicate with customers, maintain business and payment records, resolve disputes, protect our systems, and meet legal, tax, and accounting obligations.

When information is no longer needed, we delete it or securely dispose of it when reasonably possible.

In short: We keep information only as long as needed for business, legal, accounting, security, and dispute-resolution purposes.

 

10. Security

We use reasonable measures to protect personal information. The website is built and hosted on Wix, which helps secure the underlying website infrastructure.

You are responsible for protecting any account credentials you use and should avoid sending unnecessary sensitive information through forms or messages.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

In short: We take reasonable security steps, but no system can be guaranteed completely secure.

 

11. Third-party websites

Our website may contain links to third-party websites or services. Their privacy practices are controlled by their own policies, not this policy.

In short: Review the privacy policy of any external website you visit through our links.

12. Children

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us at techguy@shukursolutions.com.

In short: Please contact us if you believe a child under 13 has submitted personal information.

 

13. Updates to this policy

We may update this policy when our practices, services, or legal obligations change. We will post the updated version on this page and change the effective date.

Any heading, caption, section title, or “In short” summary is provided for convenience only and does not legally bind either party.

In short: The effective date shows when this policy was last updated.

 

14. Contact us

For privacy questions or requests, contact:

Shukur Solutions
Philadelphia, Pennsylvania, USA
Email: techguy@shukursolutions.com

This policy was generated as a starting point based on the information provided. For specific legal advice, consult a qualified attorney in your jurisdiction.